Before submitting a question, please check to see if your question is covered here in our FAQ's.

What is the best way to care for my soap?

Your new soap is handmade and will last longer if you allow it to dry after use and keep it dry between uses. Leaving it in water will eat away at your soap quickly.

Do you offer scent free soaps?

Yes! We are happy to be launching our Naturals Collection on May 1, 2024. This collection offers beautifully designed scent free soaps.

Why are my soaps slightly different from the picture?

All of our soaps are handmade by the loaf. Each loaf is then cut into bars and cured. Every bar will be the same design within the loaf, but each bar will be unique. The pictures of the soaps you see on the website are pictures we have taken when that loaf was cut, but no two bars are exactly the same.

What makes Pulse different from regular store brands?

It is very important to us here at Pulse to use only high quality ingredients that are free from harsh chemicals. The oils and butters we use for our soaps have many benefits for the skin and are high quality, organic, vegan and cruelty free.

What are the ingredients you use in your soaps?

At Pulse, we believe in only using high quality oils and butters in our product line. Here, you will find a brief description of the oils and butters we use in our soaps and a few of the benefits each is known for:

Olive Oil:

  • Moisturizes and hydrates the skin.
  • Rich in antioxidants, such as vitamin E, which can help protect against free radicals and premature aging.
  • Anti-inflammatory properties can soothe irritated or inflamed skin.
  • Can help maintain the skin's elasticity and smoothness.

Coconut Oil:

  • Deeply moisturizes the skin, especially beneficial for dry skin types.
  • Contains lauric acid, which has antimicrobial properties, helping to fight against acne-causing bacteria.
  • Forms a protective barrier on the skin, locking in moisture.
  • Can help soothe eczema and psoriasis due to its anti-inflammatory properties.

Shea Butter:

  • Highly moisturizing and nourishing for the skin.
  • Rich in vitamins A and E, which can help promote healthy skin cell regeneration and repair.
  • Anti-inflammatory properties make it beneficial for soothing various skin conditions, including eczema and dermatitis.
  • Helps improve skin elasticity and may reduce the appearance of stretch marks and scars over time.

Cocoa Butter:

  • Intensely hydrates and nourishes the skin, particularly beneficial for very dry skin.
  • Contains antioxidants that can help combat signs of aging and protect against environmental stressors.
  • Improves skin elasticity and suppleness, reducing the appearance of fine lines and wrinkles.
  • Helps fade scars and marks, promoting a more even skin tone.

Avocado Oil:

  • Rich in fatty acids and vitamins A, D, and E, providing deep hydration and nourishment to the skin.
  • Penetrates deeply into the skin, making it effective for soothing and repairing dry, damaged, or aging skin.
  • Contains antioxidants that help protect the skin from environmental damage and premature aging.
  • Anti-inflammatory properties can calm and soothe irritated or inflamed skin conditions.

Castor Oil:

  • Has antibacterial and antifungal properties, making it beneficial for treating acne and other skin infections.
  • Moisturizes and softens the skin, helping to prevent dryness and rough patches.
  • Stimulates collagen production, promoting skin elasticity and reducing the appearance of fine lines and wrinkles.
  • Can help reduce inflammation and soothe irritated skin, including conditions like sunburns or dermatitis.

And as ALWAYS, all Pulse products are:

• All Natural, Cruelty Free, Ethically Sourced, Vegan, Phthalate Free

What is Pulse's Mission Statement?

~Our Mission~

Empower those we serve by providing quality, luxury handmade products created from the heart with attention to detail, honesty, integrity and excellent customer service.

Why do some soaps take longer before shipping?

Handmade soaps take 4-6 weeks to cure after they have been made. Usually, once the soap has completed curing, we post it to the website so that it is available to you.

However, some of our soaps sell out within minutes of release, and for these soaps, we often do a pre-sale so that we can calculate just how much soap we will need to fulfill demand. When this happens, we ask that you allow 6-8 weeks for your soap to be shipped so that we have time for curing and packaging.

Do you accept returns?

Due to the nature of our products, we do NOT accept returns. If there is an issue with your order, please reach out to us with your order details. We will do our best to make it right.

Contact

Please feel free to reach out to us is you need help or have any questions. You can fill out the form here, or email us at info@PulseSoaps.com. We're happy to help. We will get back to you as soon as possible.